General terms and conditions of business for our customers


Steel Vintage Bikes GmbH
Wilhelmstr. 91
10117 Berlin, Germany

Managing Director: Dipl.-Math. Alexander Bisaliev
VAT ID: DE306832661
Tax Number: 37/543/50015
Company Register: Amtsgericht Berlin (Charlottenburg) HRB 177781
Court of jurisdiction: Berlin

Mail: questions [at] steel-vintage [dot] [com]
Phone: +49 30 629 318 46

1. General

Contractual services and offers made by Steel Vintage Bikes are exclusively provided or made in accordance with the following terms and conditions. By taking note of these terms and conditions, the party agrees to become a part of the contract to be concluded with Steel Vintage Bikes.

Supplementary agreements, additions to or amendments of these terms and conditions shall be considered valid only if confirmed by Steel Vintage Bikes in written form. The parties to the contract's own general terms and conditions do not form a part of the agreement between the parties, except this is expressly stated by Steel Vintage Bikes in written form. Contract conclusion offers on Steel Vintage Bikes websites, catalogs and other media channels are not binding. By placing an order, the party to the contract makes a binding declaration that they wish to acquire the goods ordered.

Steel Vintage Bikes is entitled to accept the party to the contract's offer within a period of fourteen days from receipt. The contract is concluded if Steel Vintage Bikes provides written confirmation of acceptance of the offer by post or by e-mail or delivers goods within this period.

Subject of the contract shall be considered only the goods which are expressly confirmed by Steel Vintage Bikes or are dispatched upon an order placed by the party to the contract. Drawings, diagrams and other product descriptions are not binding. Printing errors, design and technical changes may occur shall not give any right to the party to the contract. Goods are deemed to have failed to fulfill the contract only where there is a significant deviation from the product description which is more than merely minor and insignificant. These terms and condition are drawn up in English and German. May any interpretation issue occur the German Terms and Condition prevail (AGB's).

2. Delivery & Payment

All payments are processed by VeloBird UG for Steel Vintage Bikes GmbH. Steel Vintage Bikes is entitled to deliver the goods forming the subject of the contract after the expiry of the fourteen days cooling-off period described in section “Right of cancellation and return for long distance sales contracts”. All prices shown and given are in Euros and include VAT. The prices of new products include 19% VAT. The prices of used or for called "NOS" (new old stock) products are regulated by differential taxation (§ 25a UStG). Goods are delivered by Steel Vintage Bikes upon payment only. The party to the contract may, after receiving an order confirmation, make payments by bank transfer (citing their customer number) or by PayPal.

Shipping fees and accepted payment methods can be found here DELIVERY COSTS. Steel Vintage Bikes reserves the right to amend the estimated postage according to actual changes. Steel Vintage Bikes may make part to deliveries where this is conducive to the execution of the contract and is reasonable for the party to the contract. The party to the contract shall not charge any fee to Steel Vintage Bikes without the express consent of Steel Vintage Bikes in written form.

3. Transport Damages

Steel Vintage Bikes is not liable for any kind of transport damages. May occur any damages during the transport these shall be addressed to the delivery company.

4. Right of Return for Long Distance Sales Contracts

The party to the contract has the right to revoke and return the goods within a period of fourteen days from the date of delivery. No reason shall be given for the return. Dispatch of the goods within the mentioned period is sufficient for the purpose of return. The party to the contract shall contact Steel Vintage Bikes and return the goods at their own cost.

Steel Vintage Bikes refunds payments already made within ten days from receipt of returned goods. May any deterioration have occurred to the goods, the party to the contract shall pay compensation for the diminished value, such as in case that goods cannot be longer sold as "new" or are damaged.

According to § 312 g Par. 2 Nr.1 BGB, the right of return does not apply to goods which are manufactured specifically to fulfill particular customer’s wishes and / or are customised to customer’s specifications.

In case of return, it is obligatory to contact Steel Vintage Bikes:

Mail: questions [at] steel-vintage [dot] [com]
Phone: +49 30 629 318 46

5. Reservation of ownership

The goods forming the subject of the contract remain property of Steel Vintage Bikes until they have been fully paid.

6. Warranty & Guarantee

Steel Vintage Bikes gives warranty according to German Law. Warranty in this case means that Steel Vintage Bikes is responsible for goods being free of quality defects and/or title defects at the moment of stipulation. Warranties last 24 months for new goods and 12 months for used goods (§438 BGB).

In the event of warranty claims, an invoice shall be provided as proof of date of purchase. The item for which a warranty claim is made shall be sent to Steel Vintage Bikes together with a copy of the purchase invoice. For defects concerning the goods forming the subject of the contract, Steel Vintage Bikes will initially either remedy the defect or replace the defected item according to the party to the contract's discretion. However Steel Vintage Bikes is entitled to decline to remedy the defect in the manner selected by the party to the contract and to select av alternative option if carrying out the option chosen by the other party will result disproportionately expensive and the alternative remedy does not cause any significant disadvantage to the other party. Steel Vintage Bikes is entitled to make two attempts to remedy the defect, in each case within 3 weeks after the defect notification.

If the attempt to remedy the defect is unsuccessful, the party to the contract is entitled to demand accordingly a reduction of the price or alternatively the contract cancellation. In case of a minor defect, the right of cancellation is precluded. For the purpose of warranty claims, the party to the contract shall examine the goods immediately and Steel Vintage Bikes shall be notified of damage arising during transportation or obvious defects within one week from date of delivery. Notification of defects within this period is sufficient for the warranty purpose.

The warranty does not include normal wear. May Steel Vintage Bikes maintenance or care instructions not observed, changes to the goods be made, accessory parts be mistakenly mounted, parts be replaced or care products which do not meet the high quality standards of Steel Vintage Bikes be used, the warranty will be not invalid.

Steel Vintage Bikes does not offer a guarantee (defined as guaranteed operation of goods or part of goods for a certain time span) for any sold goods. The party to the contract is granted a guarantee in the legal sense only where this is expressly specified in writing by Steel Vintage Bikes.

7. Liability

May any damage occur through the use of the goods, especially through improper use, Steel Vintage Bikes is not in any case liable for those damages, unless in case of negligence. The negligence evidence shall be produce by the customer.

8. Data protection

In order to complete orders, Steel Vintage Bikes will save the party to the contract's personal details and, where necessary, pass these on to third parties for this purpose. All personal data is treated in confidence.

9. Concluding Provisions

If individual provisions of the contract between Steel Vintage Bikes and the party to the contract including these general terms and conditions of business are or become in part or in full invalid, this will not affect the validity of the remaining provisions. The invalid provisions will be replaced by a provision the content of which most closely approximates the purpose of the provision replaced. The applicability of statutory law which is not excluded or supplemented by these general terms and conditions of business is not affected.

Steel Vintage Bikes (Berlin, 2021/05/24)

Terms & Conditions for ratenkauf by easyCredit

1. Scope and general terms of use The following terms and conditions shall apply between you and the retailer for all contracts concluded with the retailer for which ratenkauf by easyCredit (hereinafter referred to as “Ratenkauf”) is used. In the event of dispute the general terms and conditions contained herein shall take precedence over any general terms and conditions of the retailer. A “Ratenkauf” shall only be made available to customers who are deemed to be consumers according to § 13 BGB (the German civil code) and are aged 18 or over.

2. “Ratenkauf” The retailer, with the support of the TeamBank AG Nürnberg, Beuthener Straße 25, 90471 Nürnberg (hereinafter referred to as TeamBank AG), shall provide “Ratenkauf” as a further payment option for your purchase on the internet. The retailer shall be entitled to determine your credit worthiness. For further details please refer to the “Ratenkauf” data protection provisions on the Payment Page. In the event that the use of “Ratenkauf” is not possible due to insufficient credit worthiness or turnover limitations on the part of the retailer, the retailer shall be entitled to offer you an alternative payment option. The contract for a “Ratenkauf” shall be concluded between you and the retailer. By using “Ratenkauf” you choose to pay the purchase price in monthly instalments. For an agreed fixed duration, monthly instalments shall be paid. In certain circumstances, the final payment may differ from the previous instalments. The goods shall remain the property of the retailer until payment has been made in full. The receivables accrued through the use of „Ratenkauf“ shall be assigned to the Teambank AG in the form of an ongoing factoring agreement. Payments leading to a discharge of the debt may only be made to the Teambank AG.

3. Payment of Instalments by SEPA Direct Debit Through the SEPA direct debit mandate issued with the “Ratenkauf” you authorise the Teambank AG to debit the outstanding payments from the current account indicated during the order process held at the bank specified by way of SEPA direct debit. The Teambank AG shall give notice of the direct debit by e-mail at the latest one calendar day before the direct debit is due (pre-notification). The direct debit shall be executed no earlier than the date indicated in the pre-notification. The transaction can be carried out after but near to the due date. If there is a reduction in the purchase price (e.g. through customer credit) between the prenotification and the due date, the amount debited may differ from the amount stated in the pre-notification. You are responsible for ensuring that your current account holds sufficient funds at the time that the payment is due. Your bank is not obliged to honour the direct debit in the event that your current account does not hold sufficient funds.

If, due to a lack of funds held in the current account, an unjustified refusal by the account holder or account closure, the direct debit is returned, you shall be, without further reminders, deemed to be in default, unless the direct debit was returned in circumstances for which you were not liable. The charges resulting from a returned direct debit shall be passed on to you and shall be settled by you. In the event of default, the TeamBank AG shall be entitled to charge an appropriate reminder fee or interest on arrears at a rate of five percentage points higher than the base rate of the European Central Bank. Due to the high costs associated with returned direct debits, we ask you not to refuse direct debits in the event of withdrawal from the purchase contract, returning the product or making a complaint. In such cases a reverse transfer will be made in agreement with the retailer or the account will be credited.